Warranty Policy
Our Commitment to Quality: Your Assurance of Excellence"
At Coilmaster Electronics, we take pride in the quality and reliability of our products. Our commitment to excellence is reflected in our comprehensive warranty policy, designed to give you peace of mind and ensure your satisfaction.
Standard Parts Warranty
All standard components are covered by a warranty that guarantees they are free from defects in material and workmanship and meet Coilmaster Electronics 's published specifications. This warranty is our promise to you of our dedication to quality and reliability.
Special Parts Warranty
For custom parts manufactured according to specific customer requirements, the warranty coverage will be as agreed upon in writing between Coilmaster Electronics and the customer. We are dedicated to meeting your unique needs with precision-engineered solutions.
Warranty Claims Process
Should you encounter any issues with our products, we are here to help. Please follow these steps to initiate a warranty claim:
Notification: Inform Coilmaster Electronics in writing within 60 days of receiving the product if you believe it to be defective. Please include a detailed description of the issue and any relevant samples for evaluation.
Evaluation: Allow us the opportunity to assess the situation. We must confirm that the defect is due to a fault in our product and not a result of misuse, accidents, poor engineering practices, or incorrect application.
Resolution: If the product is determined to be defective under the terms of our warranty, we will either repair or replace the unit at our discretion.
Limitation of Liability
Coilmaster Electronics 's responsibility under this warranty is limited to the repair or replacement of defective parts. This warranty does not cover products that have been modified or repaired without our written consent. Furthermore, our liability does not extend to any claims for lost profits, operational interruptions, or for special, incidental, or consequential damages.
Coilmaster Electronics is your trusted partner, committed to providing exceptional service and support, even in the rare event that quality issues arise. Our goal is to ensure your complete satisfaction and to maintain your trust in our products and our company.